Feedback from current and past clients

Client Testimonials

Dean is always there to listen without judgement and has the ability to ask questions in such a way that he guides my thoughts to their own conclusions without me even realising.

AliceSenior Government Official

Dean was an enormous help to me when I suffered post-traumatic stress and anxiety after the difficult birth of my baby 2 years ago. So much more than simply having ‘someone to listen’, he taught me coping mechanisms and calming techniques, and really explained why I was feeling the way I was. I really feel like he helped me to re-wire my brain and think positively.

SarahFashion Consultant

Like a lot of guys getting back into dating after a long term relationship, I found the process confusing, nerve-wracking and sometimes surprisingly difficult. Dean was able to listen sympathetically, identify where I was going wrong and set out some positive steps to get me back on the right path. Thanks to his guidance and advice, I was able to work through a number of 'road blocks'.

PaulSenior Procurement Specialist

Whilst at a low point in my life, I met with Dean. Straight away he was great at creating a relaxed and positive atmosphere which enabled and encouraged me to feel that I could talk freely and in confidence about how I was feeling mentally and emotionally, and about who or what I believed to be the cause. Dean helped me to reassess and re-evaluate many aspects and events relating to my past, while focusing more strongly on many positive aspects I was currently unable to or unwilling to recognise.

KatherineAdult Education Teacher

Dean was very perceptive in his advice and able to easily analyse situations. He was able to quickly build rapport and make us feel comfortable and like we had a safe space to share.

PhillipProject Manager

Particularly relevant was the time taken discussing the ‘overnight manager’ – really useful for those who have been promoted from within the group.

DavidTeam Leader

We found the advice given on ‘difficult’ conversations helpful.

OwenTeam Leader

Dean is personable and is good at recognising what individuals are good at/not so good at - this allows him to work 1-2-1 with someone whilst advising the group at the same time – I learnt a lot whilst he did this.

SamanthaTeam Leader

Victim Support

It was helpful to hear specific difficult situations being discussed, and it’s clear that Dean is very good at understanding people's personalities and how to get the best out of them.

EmployeeVictim Support

I thought the training was really helpful in giving scenarios to practice for difficult conversations – I felt that discussing actual scenarios and good courses of action for each scenario was a much more helpful way of talking about difficult conversations than talking about it all in theory.

EmployeeVictim Support

I think roleplaying these situations was helpful and needed, but I felt a bit conscious doing them with the rest of the room watching – I would have been more comfortable doing it in pairs/groups etc. rather than individually in front of the rest of the team.

EmployeeVictim Support

The concentration on actual incidents / themes that were used for role-play were extremely useful as they were very specific to the business itself, and the situations we frequently deal with in the NCC,

EmployeeVictim Support

Learning together, and feeling the benefit of experience of all the senior members was great – very rarely we have the opportunity to do this in a confidential environment.

EmployeeVictim Support

Good to have such a light-hearted session – good to be able to see the humour in what is sometimes quite a difficult topic.

EmployeeVictim Support

Dean is clearly very experienced in some quite diverse fields, and is quickly able to answer questions with situations and people he has been involved in, which gives a good deal of weight to his suggested solutions.

EmployeeVictim Support

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